Support & Knowledge Center
search
We want to be super responsive when you need help. Because a crisis doesn't keep office hours, neither do we. Your first step should be to check the Knowledge Center. We've tried to guess every question you might have. If you are in a panic and time is of the essence, send a text message to us at 504-908-8188. We will call you as soon as possible. You can also send an email to us at Support@SituationHub.com for non-urgent issues
-
Getting Started
What to do first? Here you will find a full demonstration of SituationHub, plus a full set of directions for using the softare3 article(s) in this category -
How-to? Using SituationHub
Stuck? Not sure how to do something? What is this button for? If you have a question, the answer should be found here.8 article(s) in this category -
Help Center - Trouble Shooting
If you get stuck while using SituationHub, this section should solve your problem. Per our terms of use, you can call for assistance. If the problem is our fault, we'll fix it ASAP. If the problem is a user error explained here in the Knowledge Center, you will be charged for tech support.3 article(s) in this category -
Understanding SituationHub
Why use SituationHub? Is it worth the money? What problems does it solve? We'll answer your burning questions in this section.8 article(s) in this category -
Media Strategies
After you create a statement in SituationHub, you are responsible for sharing that statement with various stakeholders, such as the media, your employees, your customers, your communities, etc. In this section we will answer questions about dealing with the media.5 article(s) in this category